Right on, Paul. The thing that matters most to my audience is:
- how will it reduce errors?
- how will it improve efficiency / speed
- how much money / time will it save me
- how will it improve customer satisfaction
- how will it reduce turnover
and such things
another obvious point to hit upon is, "will they come if you build it?"
It goes back to the old saying that I'm not teaching if they aren't
learning; if it isn't being used as intended, it is wasted, so how can we
be sure it will be used?
Vana
Paul Foley wrote:
> >What are my outcomes?
> >Who are my audience?
--Vana Prewitt <vprewitt@mail.rdu.bellsouth.net>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>