Here is a link to an article, which I found to be useful:
Empowerment - Misalignments between responsibility and authority
by Dr. Eliyahu Goldratt
http://www.goldratt.com/empower.htm
It is not only useful content but also good to read.
Liebe Gruesse,
Winfried
--"Winfried Dressler" <winfried.dressler@voith.de>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>