Terri,
> To what extent can we ethically work to change
> the behaviors of others, when they have no inclination to change and see
> 'no problem' amongst themselves?
To the extent that their behavior is affecting the organization's goals
and values.
> At least right now, the group's owned
> goals do not include any change: their productivity is not a problem, and
> they appear content with the existing relationships.
Hmmm. Why do they need a manager at all? What value does the manager
add? If she does add value, then how does the group's behavior affect her
ability to deliver that value? What consequence does that have for the
organization? What consequence does that have for the group? If the
organization suffers, but the group does not, how can the group be made to
experience the significance of what they are doing?
> How do the rest of you resolve such issues?
The group's problem (if they have one) is not my problem until I make it
my problem. I won't make it my problem if I think I can't help. I can't
help if they don't want my help. I can't assume they want my help unless
they ask for it. The best I can do is offer to help, and then respect
whatever they decide.
But the manager and director do seem to be experiencing a problem. I can
offer them my help, and see what possibilities we can create.
Regards,
Dale
--Dale H. Emery -- Collaborative Consultant High Performance for Software Development Projects E-mail: dale@dhemery.com Web: http://www.dhemery.com
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