Engaging the Reluctant Group LO18455

Bill Harris (billh@lsid.hp.com)
Fri, 19 Jun 1998 09:24:49 -0800 (PDT)

Replying to LO18440 --

Genna wrote:

> of their state, nor can I "cajole" them into moving forward. I can
> provide a mirror for their behavior and be authentic with its impact on me
> as a facilitator, including reporting out my compassion or my frustration
> or my wishes for them, and remind them that they are at choice. I choose

A colleague keeps reminding me by her actions (and, occasionally, her
words) that one important part of interventions is asking what the other
party wants. Maybe that would be a way to help them first consider and
then verbalize their responsibility in the matter.

Of course, the first response may be that they want things back like they
were, and you may have to remind them gently that life isn't necessarily
reversible. As you indicated, you also get to let them know what you want
as their facilitator.

Having said that, it reminds me to ask you, "What do _you_ really want in
this situation?"

> changes will influence to system to change, I see people stepping up more
> and more, both in the workplace and in their lives. This is what inspires
> me to do this work.

Yes!

Bill

-- 
Bill Harris                             Hewlett-Packard Co. 
R&D Engineering Processes               Lake Stevens Division 
domain: billh@lsid.hp.com               M/S 330
phone: (425) 335-2200                   8600 Soper Hill Road
fax: (425) 335-2828                     Everett, WA 98205-1298 
                    

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>