Simon Priest's list of managerial competencies includes "not blaming."
I'd expand that a little:
the manager's job is to take the heat, not to amplify it.
The price of expecting people to innovate is to take the heat for the ideas
that didn't work.
--"William Buxton" <wbuxton@hns.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>