Communicating Balanced Scorecard LO18588

Antony Aitken (tpantonya@cix.compulink.co.uk)
Sun, 12 Jul 98 22:22 BST-1

In an environment where financial numbers are the natural way of life:-

1. How do you communicate the concepts and context of a Balanced Scorecard
to the whole organisation, so that all the people see it as relevant to
them?

2. How do you wean people in financial services off hard measures of hard
things - to hard measures of soft things?

3. Does anyone have references/material/experience of a financial
organisation using Balanced Scorecard?

I would be most grateful to the List for any ideas. Thank you.

Antony Aitken
Transition Partnerships
tpantonya@cix.co.uk

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tpantonya@cix.compulink.co.uk (Antony Aitken)


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