Managing the Knowledge Worker LO18669

• Messages sorted by: [ date ][ thread ][ subject ][ author ]
• Next message: Tadeems@aol.com: "Levels of Intimacy in Communication LO18670"
• Previous message: Bill Harris: "workshop on "dialogue" LO18668"
• In reply to: Fred Nickols: "Managing the Knowledge Worker LO18662"
• Next in thread: Dr. Steve Eskow: "Managing the Knowledge Worker LO18682"
• Reply: Dr. Steve Eskow: "Managing the Knowledge Worker LO18682"
• Reply to [ author only ][ Learning-Org list ]
  

Responding to Walter Derzko in LO18633 --
and Fred Nickols in LO18662

I agree with Fred that you can't manage knowledge workers. The best you
can do is provide an environment in which they are rewarded for doing
three things: exchanging knowledge, employing knowledge productively,
staying with the organization.

I found the book "Working Knowledge" by Tom Davenport and Lawrence Prusak
to have some excellent insights into "Knowledge Management".

Regards,
Patrick Sue
DMR Consulting Group Inc.
Patrick_Sue@dmr.ca

-- 

psue@inforamp.net

        Learning-org -- Hosted by Rick Karash <rkarash@karash.com>
  Public Dialog on Learning Organizations -- <http://www.learning-org.com>

• Next message: Tadeems@aol.com: "Levels of Intimacy in Communication LO18670"
• Previous message: Bill Harris: "workshop on "dialogue" LO18668"
• In reply to: Fred Nickols: "Managing the Knowledge Worker LO18662"
• Next in thread: Dr. Steve Eskow: "Managing the Knowledge Worker LO18682"
• Reply: Dr. Steve Eskow: "Managing the Knowledge Worker LO18682"