If it was literally true that you can't manage knowledge workers the
prospects for our civilization would be grim indeed; knowledge
organizations that are unmangeable, a knowledge society that is
ungovernable.
fortunately it is not true: actors can be directed, writers can be
edited--or fired; programmers can be organized and their work
orchestrated.
I hope that what is being said is that knowledge workers can't be managed
in the classic chain of command modes, but require management styles
grounded in respect and dialog.
Steve Eskow
Dr. Steve Eskow, President
The Pangaea Network
Cliff Plaza House
1933 Cliff Drive
Santa Barbara, CA 93117
Phone: 805-962-2900
http://www.pangaeanetwork.com/tour
--"Dr. Steve Eskow" <dreskow@magicnet.net>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>