LO and Quality initiatives LO18797

Paul Foley (paul@kynesis.co.uk)
Wed, 5 Aug 98 17:52:58 +0100

The more I spend time discussion the attributes of a learning
organisation with people in the "Quality" arena, the more I find myself
comparing LO with things like Malcolm Baldridge and the European
Foundation for Quality Management models.

It strikes me that the aims of both approaches are very similar viz.
Continuous Improvement (usually said in much sexier and longer phrases).
Since the Quality models are not prescriptive in how they should be
applied, does this mean that the tools and techniques of LO are simply
means of delivering part of what these Business Excellence models already
promote?

I also find it curious that the literature on each approach seems to give
little recognition to the other despite their close links.

Perhaps the key difference is not at the organisational level but at the
individual level but, even there, I find it difficult to see substantil
differences.

So...

Are there sustantial differences between the two approaches?
If so, what are they??
If not, what am I going to do for a job????

Paul Foley

Paul Foley
Director
Kynesis - orchestrating organisational change
7 Burnside Road
Glasgow
Scotland
G73 4RF
Tel: (0)141 634 5423
Fax: (0)141 634 5220
email: paul@kynesis.co.uk
web: www.kynesis.co.uk

-- 


Paul Foley <paul@kynesis.co.uk>


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