The best resource I have seen on this is Stephen Covey's book The Seven
Habits of Highly Effective People.
Pat Nelson email:
pnelson@freenet.edmonton.ab.ca
Webmaster : Toastmasters - Edmonton and Area Web Page
http://www.freenet.edmonton.ab.ca/toast
"Speech is power... to persuade, to convert, to compel"
Ralph Waldo Emerson
--pnelson@freenet.edmonton.ab.ca
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>