Rick:
I've also enjoyed Dr. Tannen's books. Her 9-5 book was very insightful
about how the way men and women communicate in the workplace can get in
the way with the intent of the communication.
All in all, I have found the work I did 12 years ago (while working
internationally) most useful in staying sensitive to cultural
communication issues. Cross cultural sensitivity training is something I
believe would benefit us all in the workplace.
regards,
Vana Prewitt
Praxis Learning Systems
Chapel Hill, NC
vprewitt@bellsouth.net
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