With John W. Gunklers metapher, I can add to my previous mail on this thread:
>Imagine someone whose "business objective" was to walk from here to
>that door. This person takes one step, in some direction. Now they must
>decide whether to continue (take another step in the same direction) or
>change direction.
...snip
>One lesson: People need feedback so desperately that, in the absence of
>actual feedback, they will invent it.
The room with feedback has light in it, the room without is dark. If
people want to find the door they will do so even in the dark room, using
other senses as organs for possible feedback.
But if people are not commited to going to the door (there is a good
coffee in the room, friends with whom one like to play games
undisturbed...), light will not help.
Liebe Gruesse
Winfried Dressler
--"Winfried Dressler" <winfried.dressler@voith.de>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>