Conflict in LOs LO19605

Sheila Browning (icaem_insight@compuserve.com)
Fri, 23 Oct 1998 09:20:47 -0400

Replying to LO19597 --

>Therefore, as a change management catalyst (that's what my consulting work
>is), I often find it necessary to create or heighten the feeling of
>conflict in order to get any change at all to happen.

John, interested in your comments. I find the following a useful tool,
especially when working with people who are used to equations! Sometimes
I have to put it into English for the non technical people <G>. I don't
know the origin, I just found it lying around somewhere in the deep
distant past.....

The Equation of Change
----------------------

Change will not take place unless :-

f(V,D,S)>R

Where

V = The Vision of the Future
D = Dissatisfaction with the present
S = Knowing the first Steps to take
R = The cost of change (time, money, discomfort)

I have worked with companies who have had various permutations in place,
and some who have had none! I find when only one element is missing, it's
often a case of 'light the blue touch paper' and retire - fast!

Just in case this metaphor may not be used elsewhere - 'light the blue
touch paper' - as in a firework / firecracker.

Sheila Browning
Dalgety Bay
Scotland

Icaem Insight Ltd

icaem_insight@compuserve.com

-- 

Sheila Browning <icaem_insight@compuserve.com>

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