Okay, Vana, I agree that "touchy-feely" is often used in a pejorative way
-- much as you describe. But it is also used simply descriptively for
activities that aim at psychological or group cultural effects rather than
(direct) bottom-line performance effects.
So, for instance, an activity that helps people on a new team learn each
others' strengths and what they can contribute to the team's work is
sometimes called "touchy-feely" (even though I, and many others, would
contend that doing such an activity can have very positive effects on the
bottom-line performance of the team.)
--"John Gunkler" <jgunkler@sprintmail.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>