I attended an interesting meeting in London, UK yesterday organised by a
research company called CREATE ( http://www.create-research.co.uk ). The
meeting was to explore 3 aspects of Knowledge Sharing and Knowledge
Creation, namely:-
1. what are the Technical Platform issues?
2. issues in creating a Knowledge Sharing culture
3. what are the Knowledge Sharing Competencies?
We reviewed each topic from the viewpoint of 4 questions:-
7 what works?
7 why does it work?
7 how does it work?
7 what doesn't work?
I worked in the "Culture Club".
A table was presented to us that I thought LO'ers may find useful. (I
recommend that you reset your browser's font to display fixed font, e.g.
courier 10 so that the virtual columns are viewed as columns)
WHAT WORKS?
Rewarding and recognising, Anderson consulting
Valuing intellectual assets, Skandia
Creating physical conditions, British Airways
(their new London HQ)
WHY DOES IT WORK?
Built into structures and
processes, BP Amoco
Integral to business
measurement, Unipart (***)
Conscious continual learning, Boeing
HOW DOES IT WORK?
Proving what's in it for me, Compaq
Ongoing reflection and
improvement, Xerox
Management endorsement
and enthusiasm, Buckman Labs
WHAT DOESN'T WORK?
Badging any software with
"Knowledge" label,
Hype,
"Doing" KM as an initiative
or project.
The pleasantly surprising point of the meeting was that it wasn't
populated solely by the well-heeled finance houses and insurance
companies. Colleges, universities, training organisations, SME's and
manufacturing companies had representatives in the 90 or so folk in the
meeting. KM is widening its appeal!
Thanks to Naomi Stanford of BA for the table .. and an excellent workshop.
(***) Unipart is an offshoot of what was British Leyland cars (now
BMW-Rover), a UK motor manufacturer. It used to be BL's parts division.
Is now a totally separate company.
-- Roy Greenhalgh
--Roy Greenhalgh <rgreenh@ibm.net>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>