Dear Peter,
I looked at the organizational charts but I don't see that the customer
comes "first" in them exactly. I'll be the first to admit that anything
with more than two boxes and one arrow is hard for me to follow, but I
just didn't "see" where visually the customer came first. For example, in
the top one, shouldn't the customer drive the arrow and not vice versa?
(I'm hoping you'll e-mail the answer because if it's in words, I can
follow it!).
Harriett.
Harriett J. Robles
hjrobles@aol.com
>This month, I'd like to share with you a new breed of organizational
>chart that puts your customers first.
>
>Visit http://www.orgafit.com for an example.
--Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>