Customer-Oriented Organizational Charts LO23153

Dick Copeland (padre@texas.net)
Mon, 08 Nov 1999 04:33:01 -0600

Replying to LO23135 --

At 12:43 PM 11/6/1999 +0100, you wrote:
>This month, I'd like to share with you a new breed of organizational chart
>that puts your customers first.
>
>Visit http://www.orgafit.com for an example.
>
>Symbols can promote effective human behavior, and a well-designed
>organizational chart is an essential management tool in today's
>constantly changing businessenvironment.

This has to do with the above thread, but also one that's been floating
around about hierarchical structures. I've been trying to decide how to
present it, and have just decided to throw it out in its embryonic form to
see if I'm even on the right track. I'm new to LOs so I'm operating
intuitively while gaining my underpinnings. I appreciate Peter's
presentation for his needs, but it doesn't do what I'm trying to do
either.

This is the concept I've been wrestling with as I work with postmodern
learning styles and systems: I've been trying to develop a system of
mapping complex organizations organically/dynamically rather than linearly
like most organizational charts. The closest I've come is to use a
molecular model, but when trying to present that on a one dimensional
medium it becomes too complex and mystifying to even myself. I've
generated models using sticks and balls, but even then once the model is
created it becomes too static to show the ebb and flow of organizational
attraction/distancing.

If I'm reinventing the wheel I'd appreciate some resources to study.

Dick Copeland
The Copeland Group
Consulting with Churches,
Non-Profits,
and Families in Business
San Antonio, Texas
210-656-9349

-- 

Dick Copeland <padre@texas.net>

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>