Customer Oriented Organizational Charts LO23172

Walter Prevalnig (Prevalnig@compuserve.com)
Tue, 9 Nov 1999 16:39:36 -0500

Replying to LO23153

Dick Copeland wrote in part:

>This is the concept I've been wrestling with as I work with postmodern
>learning styles and systems: I've been trying to develop a system of
>mapping complex organizations organically/dynamically rather than linearly
>like most organizational charts. The closest I've come is to use a
>molecular model, but when trying to present that on a one dimensional
>medium it becomes too complex and mystifying to even myself. I've
>generated models using sticks and balls, but even then once the model is
>created it becomes too static to show the ebb and flow of organizational
>attraction/distancing.

>If I'm reinventing the wheel I'd appreciate some resources to study.

Dick,

If you have not already done so, I would recommend reading all of Chapter
3, entitled " Introduction to a System" in Dr. Deming's book " The New
Economics". Actually, I highly recommend reading the whole book :>)

If that is what you are looking for , I can forward to you some examples
of how organizations use system diagrams as a tool for communication,
decision making , innovation, etc. , and making their system visible to
all.

Best regards,

Walt

PREVALNIG & ASSOCIATES
"Building Learning Organizations"
Visit our website at: < http://www.prevalnig.com>

-- 

Walter Prevalnig <Prevalnig@compuserve.com>

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>