I'm the author of a case study featuring an award-winning New Zealand
preschool, to be published at an international quality management
congerence in Feb 2K. The study has unearthed some interesting questions
about exactly what 'quality' is in this environment, and I'd be interested
to hear from anyone with interests or experience in this area. I'm happy
to email .pdf versions of the study to anyone interested.
Malcolm Macpherson PhD
macalex1@xtra.co.nz www.BaldrigePlus.com
Adding value to excellence in your organisation
PO Box 270
Alexandra
New Zealand
Tel +64 03 448 9524
Fax +64 03 448 7986
--"Malcolm Macpherson" <macalex1@xtra.co.nz>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>