Problem solving tool kit LO25432

From: Winfried Dressler (winfried.dressler@voith.de)
Date: 10/12/00


Replying to LO25423 --

>Would anyone with experience in these or other tools like to add to this,
>or perhaps disagree and offer a different taxonomy?

Dear Don and Gavin,

Surely I don't mind if we set up such kind of 'taxonomy', but I must admit
that I am very reluctant. May be I should keep my mouth closed and wait a
while, but there are already many models named, so I wish to express my
unease.

First, the mentioned models are not naturally occuring species in
corporate world, which could be carefully observed (first phase of
scientific process). Thus the term 'taxonomy' disturbes me in this
context. For a good taxonomy I recommend Strategy Safari my Henry
Mintzberg or Images of Organization by Gareth Morgan.

Second each of those models are very complex and require a real expert in
it. This reminds me of the world of medical care. There are experts for
many disciplines. And in a really bad (but not so uncommon) case, they
make an anamnese of the symptoms and prescribe a pill, which is meant to
cure from the symptoms. Ususally, if the patient is not a doctor himself,
he does not know how the pill interacts in his body. By the time, with
changing symptoms the patient will take many pills a day and the day will
come when most of the symptoms are due to interactions of the pills in the
body. The patient is fully dependent on the doctors although he would be
best off with none of them.

[Host: anamnese? ..Rick]

The systematic for different situations and time frames seem to imply that
a company is best of if they had implemented all of them - this would
prepare them as good as possible (limits by current status of the models)
for most situations in most time frames.

I doubt that this will work for the company. It may work well for the
doctor.

Liebe Gruesse,

Winfried

-- 

"Winfried Dressler" <winfried.dressler@voith.de>

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