Replying to LO26587 --
This is a most challenging question.
Two 5 cent suggestions for your reference.
For 'operating' managers, the most difficult learning might be the theories oe
world view they need to learned from outside wisdom.
If the operations can learn to form some kind of project by project
improvement 'habit' and 'story telling' celebrations, that would be very
nice.
Hanching Chung
http://www.deming.com.tw
--demingtw <demingtw@ms17.hinet.net>
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