GDBurch@aol.com wrote:
> Vana
>
> Referencing Ed Brenegar's response to you about "pre-evangelizing":
>
> I think Ed is right on track with where you need to focus.
>
> I use a very, very simple model for driving change. IMHO, people are looking
> to their leadership to help them find the answers to 3 fundamental questions
> (and...I must cmment that the order in which they find the answers critical
> as well). The 3 questions are:
> 1 - WHY?
> 2 - WHAT?
> 3 - HOW?
>
> People need to understand WHY change is necessary to give it their full
> support.
...SNIP...
Is it important that the personalization of the Why be positive? It seems
that management all too often posits the Why as positive = my way of doing
things and negative = what you want.
Know what I mean?
Alternatively, are you saying that the discussion must focus around
explaining how the positives outweigh the negatives for all concerned,
including the person having to change? How important is reassurance in
this process?
Vana Prewitt
vprewitt@bellsouth.net
--Vana Prewitt <vprewitt@mail.rdu.bellsouth.net>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>