Barry Mallis writes:
> This long, long entry by way of telling you that learning does occur; that
> learning occurs in many ways, to state the obvious; that we do theorize on
> this list, but behind the screen there are groups like yours and mine who
> do practice in part what we preach, with very significant results.
Glad to hear that this kind of corporate effort does exist, and to get a
glimpse of how it's done and how it's doing. Personally, I'd be interested
to hear more about how you've dealt with the various obstacles and traps in
the path of continuous improvement, such as
- diffusion of commitment in the face of continual distractions,
- reverting to the "old ways" in times of crisis,
- reluctance of managers (or anyone, really) to give up (perceived) control,
- power struggles, or even genuine conflicts over company direction.
> I hope this has been reasonably interesting.
Definitely (at least to me).
> Personally, I'm not fond of long dissertations on this list or any other,
> and for that I do apologize.
No apology necessary. One of the beauties of email is that I don't need
to read a word more than I want to. It does take some time to give a
decent experience report, and they're needed in this area (particularly
when they're positive).
> Never again! (at least not for a year or two!)
Sooner than that, I hope.
Don Dwiggins It's important to have a plan --
SEI Information Technology it gives you something to deviate from
dwig@earthlink.net
--dwig@MONTEREY.std.com (Don Dwiggins)
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>