Leora
BP did quite a lot of research on this as part of a major change programme
at the start of the 90's - I can't give you any specific article
references but it was a heavily researched study.
Regards
Rohit Talwar
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>