Walter (et al):
Thank you for the suggestions you have made toward this. I seem to be
having trouble finding U.S. conferences, though. It seems that Canada is
taking a lead in this field, and there is much going on on the other side
if the pond (in the U.K.).
I am particularly interested, by the way, in conferences related to the
cross-discipline of KM and customer service and/or technical help desks.
Tat is the field in which I am currently working, though I have a very
broad spectrum of interests. I guess that it would be good for a
conference to have some relation to my current job if I want my employer
to pay for it! <-;
Thanks again,
J.B.
--"Bryant, J B" <jbryant@cas.org>
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