Engaging the Reluctant Group LO18427

Bill Harris (billh@lsid.hp.com)
Tue, 16 Jun 1998 09:30:47 -0800 (PDT)

Replying to LO18415 --

Genna wrote:

> Replying to LO18338 --

> I would also be happy to discuss (off list) my experiences with groups
> that stonewall (basically -- I don't play anymore). I agree that it sounds

> overfunction and drag a group through their process. If they want to be
> victims and not step up to the plate in terms of accountability and
> influence, then they get to experience the long-term impact of that
> decision on productivity and morale. On the other hand, if they want my
> feedback on the patterns I see, if they want to work through what's not
> working, if they want to step into ownership and take responsibility for
> transforming their team, then I bring all of who I am with compassion,

Yes! I'm no psychologist, but I've seen that sort of situation in the
past, and it does sound at some level like a conscious decision they've
made. If that be true, then they have the opportunity and the
responsibility to make another conscious decision to continue that
behavior or to change. Continuation may be appropriate for a while; I'm
told you can't skip key parts of the grieving process.

Eventually, though, most of us choose to move forward with the incident
which caused our grief as part of our new background. If _they_ have
decided to move forward, then it would seem like they'll be more likely to
do it than if they were cajoled into moving forward. Your decision may be
to decide if it's appropriate to give them feedback at this time on how
you perceive their actions and the ramifications of those actions. If
they seem stuck, such clear feedback may help them move on. If they
aren't willing to move on, it may be a very long, uphill battle for you if
you choose to try to move them out of their current state.

Good luck!

Bill

-- 
Bill Harris                             Hewlett-Packard Co. 
R&D Engineering Processes               Lake Stevens Division 
domain: billh@lsid.hp.com               M/S 330
phone: (425) 335-2200                   8600 Soper Hill Road
fax: (425) 335-2828                     Everett, WA 98205-1298 
                    

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