Hi Jamal!
I can imagine that you are right about that thrust is lacking. But in the
TQM philosopy there is a great deal of thrust, empowerment and so on....
However in reality there are probably a few companies who have succeded in
this matter. You can also ask your self - is there any true TQM
companies? Or do they just think they are true TQM?
If you study the litterature - I think there are maybe a handfoul of thrue
TQM companies.
Remember TQM is not only a bunch of tools - It4s a philosophy to.
Thanks for the list ! // Jesper in the middle of a rainy Swedish summer
:-)
Jamal K. Dabal wrote:
> Covey showed a survey they did on a cross section of business with 3,500
> respondents. The objective of the survey was 'What is Holding Back
> Quality?' 60% believed that lack of trust in senior mgmt was the primary
> restraining force in orgs. Other factors are as follows:
>
> - Poor Comm. - 57%
> - People Not Empowered - 55%
> - Politics/Turf - 53%
> - Lack of Patience - 51%
> - Lack Deep Motivation - 48%
> - No Time / Quadrant I - 47%
> - Lack of Leadership - 40%
> - Insufficient Funds - 36%
> - No Shared Vision - 35%
> - Lack of WYT Mgmt - 32%
> - Fear of Change - 30%
> - Fear - 27%
> - Rewards System - 25%
>
> Lee also asked me about other percentages mentioned by Covey about
> talent & political games. Nancy asked about the how did Jack Welch show
> by example that law is above all. I'm still trying to locate such
> surveys in Covey's books.
>
> Thanks...Jamal
>
> >Date: Fri, 3 Jul 1998 11:49:20 +0100
> >From: Jesper Olsson <jesper@JENNY.LF.SE>
> >
> >Trust is a importent part of TQM and it's not missing. Se for example
> >Demings rule no 8: 'Drive out fear. No one can put in his best performance
> >unless he feels secure'
> >
> >WE Deming, Out of the chrisis
> >
> >//Jesper Olsson
> --
>
> dabaljk@aramco.com.sa (Jamal K. Dabal )
--Jesper Olsson <jesper@JENNY.LF.SE>
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