Customer-Oriented Organizational Charts LO23195

Ed Rosch (earosch@home.com)
Thu, 11 Nov 1999 09:07:02 -0800

Replying to LO23135 --

Hi Peter,

It seems to me that your org chart is a very interesting adaption of
Ishikawa's Cause and Effect diagram (aka Fishbone diagram). I like it in
that the various organization structures and functions can clearly be seen
as 'causes' of the core mission, which then 'causes' value for the
customer as the effect.

An excellent adaption of that tool!

Ed Rosch
earosch@home.com

Peter Pick wrote:

> This month, I'd like to share with you a new breed of organizational chart
> that puts your customers first.
>
> Visit http://www.orgafit.com for an example.
>
> Symbols can promote effective human behavior, and a well-designed
> organizational chart is an essential management tool in today's
> constantly changing businessenvironment.

-- 

Ed Rosch <earosch@home.com>

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>