I am trying to develop a review process for a soon to be completed new
product development project running since February 1997. I would like any
advice you may have from personal experience and any lessons, pitfalls you
may have encountered in similar excercises.
I think I am at the "Check" stage in the plan-do-check-adjust cycle and
want to create a process that encourages those who have been involved in
the process to reflect on their experince in the project and identify how
we should do things differently in the future reviews how well we followed
a new product development process. This new process was identified after
a BPR project that went into implementation in January 1997.(I was the
full time marketing rep on this which followed the Texas Instrument
methodology)
The areas I want to focus on are below. Can anybody add to this list?
7 How well we identified the need for and goals of the project
7 How well we planned the project at the start
7 How well we re-planned in light of new information
7 How well we made decisions
7 How well we involved people in decision making
7 How well we involved and worked with consumers and customers
7 How well we communicated plans and decisions
7 How well we identified potential problems
7 How well we solved problems in the project
7 How well we involved people in the project
7 How well we gained commitment of people to the project
7 How well we communicated progress to the business and other
"stakeholders"
7 How we could have done things quicker
The kinds of deliverable outputs I would like from the process would be
7 Process Checklists
7 New tools for problem solving
7 New meeting formats
Can anyone suggets other deliverables I should be looking for?
I will let the list know how I get on as this will bve the first time
anything like this will have been tried at Wedgwood!
Regards
Martin Silcock
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>