I'd appreciate any references you could give me.
Thank you,
Mark W. McElroy
IBM Knowledge Management Consulting
(802) 436-2250
[Host's Note: At last, a thread which will require diagrams! To reference
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web and include a link. ...Rick]
--"Mark W. McElroy" <mmcelroy@vermontel.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>