In a message dated 98-07-21 12:34:46 EDT, Jim_Ulrich@tellabs.com writes:
> While I usually think of this topic as it pertains to interpersonal
> relationships, friendships and personal growth, I also believe it has
> direct application to customer-supplier relations, cummunity building, and
> becoming a LO.
Dear Jim,
I really agree with your views about the value of connection, community,
courage and how these issues relate to organizational performance and
customer satisfaction. Courage is a key here as there is no courage
without action. And with action, we express our true ambition. Words can
be used to obscure our motivations but in action, the truth is revealed.
In short, talk is cheap. To paraphrase Hal Mosak, courage is not a
"thing" but a willingness to risk. "Like social interest, courage cannot
be had; it can only be displayed."
In fact, I've written a 20 page paper on this subject and I'd be happy
to send it to you...or anyone else who might be interested. Just send my
your address and I'll send it off.
Warm regards, David
David L. Hanson, Ph.D.
Consulting Psychologist
Charlotte, NC
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